FAQ
Pourquoi vos prix semblent-ils plus avantageux que ceux de nos commerces locaux？
Please feel free to buy our products. Ercon construit des usines en Chine depuis de nombreuses années.. China has a much better industry chain, (par exemple. Buying a machine in the USA, the machine price is 799$. Buying a machine in China, the machine price is 300$, shipping cost is 70$, a total 370$. ), so products made in China will be more cost-effective.
How do we respond to customer orders?
Quand ma commande sera-t-elle livrée？
Pour les produits à succès d'ERCON, we can guarantee delivery in as fast as 3 business days. For OEM customers, our delivery time is generally 20-30 jours.
Comment garantir la qualité des produits achetés?
We can provide product samples and detailed product specifications for customers to reference. Additionally, we can provide third-party inspection reports and quality certificates to demonstrate product quality
Puis-je me rendre en Chine pour inspecter l'usine？
Of course, if you want to come to inspect the factory, our consultant will arrange the schedule for you. In addition, we support ZOOM videos for online factory inspection.
How to guarantee the product after sale?
Quelles sont les options de paiement?
We usually accept 30% T/T deposit, Western Union, paypal and L/C at sight payment. For long-term customers, we offer negotiable payment options. After payment, our consultant will update the product progress in real time.
Comment puis-je créer une entreprise dans notre région ?？
Welcome to work with us. ERCON chaque année pour aider les concessionnaires agréés à mieux développer l'activité de leurs clients localement. And we can offer you the best wholesale price to help you earn more profit. Customers’ customized needs and after-sales problems are solved by us, you only need to develop B2C sports recovery business in your local area.